🔒 Privacy Policy

1. Information We Collect

• Personal details such as name, phone number, email address, and billing address.
• Shipment details including sender/receiver information, parcel description, and tracking data.
• Payment details (processed securely via Razorpay; we do not store card/bank details).
• Website usage data through cookies and analytics tools.

2. How We Use Your Information

• To process and deliver your shipments.
• To communicate important updates regarding orders, payments, or policies.
• To improve user experience, website performance, and customer support.
• To comply with legal and regulatory requirements.

3. Data Sharing

We may share your information with trusted third parties such as:

• Logistics partners and courier companies for shipment handling.
• Payment processors (Razorpay) for secure transactions.
• Government or regulatory authorities, if legally required.

4. Data Security

We implement industry-standard encryption and security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

5. Cookies

Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser, but some features may not function properly.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

7. User Rights

• Access and request a copy of your data.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications.