🚚 Shipping Policy

1. Order Processing

• All shipments are processed within 24–48 business hours after successful payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Timeline

• Domestic shipments: Estimated delivery within 3–7 business days.
• International shipments: Estimated delivery within 7–21 business days, subject to customs clearance.
• Delivery times are indicative and may vary based on destination, weather, or third-party carrier delays.

3. Tracking

Customers will receive a unique tracking ID via email/SMS once the shipment is dispatched. You can track your order in real-time through our website.

4. Shipping Charges

Shipping costs are calculated at checkout based on package weight, dimensions, and destination. Additional customs duties, taxes, or import fees (if any) are payable by the recipient.

5. Incorrect Address

We are not responsible for shipments delayed or returned due to incorrect/incomplete delivery addresses provided by the customer.

6. Damages & Lost Shipments

• If a shipment is lost or damaged during transit, we will assist in raising a claim with the carrier.
• Liability, if proven, will be limited to the declared value of the shipment or as per applicable law.

7. Cancellations & Refunds

• Orders may be cancelled within 12 hours of booking if the shipment has not yet been picked up.
• Refunds, if applicable, will be processed within 7–10 business days via the original payment method.